Whether you drive an elegant luxury automobile or a car that can accommodate the kids and the dogs, one absolute necessity for keeping the engine humming and you on the road is expert maintenance. The same is true of your business communications network. Whether you are a small business with one office or a global enterprise, your network is critical to your success and it needs every advantage you can give it to keep your business competitive and mobile.

An Online Design Service Plan can save your business time and money as well as  lower your total cost of ownership by guaranteeing our various Information Technology services. Establishing a service plan with Online Design guarantees your IT infrastructure regular maintenance and support to ensure your network is always operating at its best.

The certified technicians and skilled consultants of Online Design give you a powerful technical support network that is tailored to meet your individual business needs. With our comprehensive and flexible Service Contracts, you can choose the level of support that’s right for you—from remote monitoring, parts availability, to full on-site support.

Customers benefit from Online Design's Service Plans because the plans are, in themselves, much like an insurance policy. They guarantee service when, where and how you need them. Customers receive our technical services at significantly reduced rates.

A service plan guarantees a level of response in technical emergencies that otherwise cannot be promised. It also guarantees consistent virus maintenance and management, software updates, service pack installations, security updates and much more for your entire network.

Service Plan General Options:

• Guaranteed emergency response time
   
• Comprehensive network monitoring services for your critical network devices
   
• Comprehensive anti-virus monitoring and management
   
• Software upgrade, security update, and service pack management
   
• Basic LAN, WAN, VPN, Web server support and maintenance